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Cookie Policy

What Are Cookies

Cookies are small text files that websites store on your device when you visit them. These files contain information that helps websites remember your preferences, login status, and other details about your browsing session. At Clubhouse Casino, we use cookies to enhance your gaming experience and ensure our platform operates smoothly.

Cookies cannot harm your device or access personal files stored on your computer or mobile device. They serve as a communication tool between your browser and our website, allowing us to recognize you when you return and maintain your account settings throughout your visit.

How We Use Cookies

We use cookies for several important purposes on our platform. They help us authenticate your identity when you log into your Clubhouse Casino account, remember your game preferences, and maintain your session security. Cookies also enable us to analyze how players interact with our games and website features, which helps us improve our services.

Additionally, cookies support our responsible gambling tools by remembering your deposit limits, session time preferences, and self-exclusion settings. This ensures these protective measures remain active across your gaming sessions without requiring you to reconfigure them each time you visit.

Essential Cookies

Essential cookies are necessary for our website to function properly and cannot be disabled. These cookies enable core functionality such as user authentication, account security, and basic navigation. Without these cookies, you would not be able to log into your account, place bets, or access your transaction history.

Essential cookies also maintain your session state during gameplay, ensuring that your bets are processed correctly and your account balance updates accurately. They do not collect personal information beyond what is necessary for these basic operations.

Analytics Cookies

Analytics cookies help us understand how players use our website and games. These cookies collect information about which pages you visit, how long you spend on different sections, and which games are most popular. This data is aggregated and anonymized, meaning we cannot identify individual users from this information.

We use analytics data to identify technical issues, optimize game loading times, and improve the overall user experience. For example, if analytics show that players frequently encounter problems with a particular game, we can prioritize fixing those issues.

Functional Cookies

Functional cookies enhance your experience by remembering your preferences and settings. These include your preferred language, currency selection, game display options, and sound settings. Functional cookies also remember your favorite games and recently played titles, making it easier to find the content you enjoy most.

These cookies are not essential for basic website operation, but they significantly improve convenience and personalization. You can disable functional cookies, though doing so may require you to reset your preferences each time you visit Clubhouse Casino.

Marketing and Advertising Cookies

Marketing cookies help us deliver relevant promotional content and measure the effectiveness of our advertising campaigns. These cookies track your interactions with our promotional emails, bonus offers, and marketing messages to ensure you receive offers that match your gaming interests.

We also use marketing cookies to prevent you from seeing the same advertisement repeatedly and to measure how many players respond to specific promotions. This information helps us create more targeted and relevant marketing campaigns while respecting your communication preferences.

Third-Party Cookies

Some cookies on our website are set by third-party services that we work with to provide specific functionality. These may include payment processors, game providers, customer support tools, and analytics services. Each third-party service operates under its own privacy policy and cookie practices.

We carefully select our third-party partners and require them to maintain appropriate data protection standards. However, we recommend reviewing the privacy policies of these services if you want detailed information about their cookie usage.

How Long Cookies Last

Cookies have different lifespans depending on their purpose. Session cookies are temporary and expire when you close your browser. These are primarily used for maintaining your login status and game session data during your visit to Clubhouse Casino.

Persistent cookies remain on your device for a predetermined period, ranging from a few days to several years. These cookies remember your preferences and settings between visits. Most of our functional and analytics cookies are persistent, with typical durations of 30 days to 2 years.

Managing and Disabling Cookies

You can control cookie settings through your browser preferences. Most browsers allow you to block all cookies, accept only certain types, or receive notifications before cookies are stored. However, disabling essential cookies will prevent you from accessing your Clubhouse Casino account and using our services.

To manage cookies effectively, we recommend allowing essential and functional cookies while reviewing your preferences for analytics and marketing cookies based on your privacy preferences. You can also delete existing cookies from your browser at any time.

Do Not Track

Some browsers include "Do Not Track" signals that request websites not to track user behavior. Currently, there is no industry standard for responding to these signals, and different websites handle them differently. Our website does not specifically respond to Do Not Track signals, but you can control tracking through your cookie preferences and browser settings.

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our website or by email. We recommend reviewing this policy regularly to stay informed about how we use cookies.

Contact Us

If you have questions about our cookie practices or need assistance managing your cookie preferences, please contact our customer support team. We are available to help you understand how cookies affect your Clubhouse Casino experience and assist with any privacy concerns you may have.